service level agreement

English

Noun

service level agreement (plural service level agreements)

1. A contract between the provider of a service and a user of that service, specifying the level of service that will be provided.

   Synonym: SLA

Translations

contract specifying the level of service

• Finnish: palvelutasosopimus
• Hungarian: szolgáltatásiszint-megállapodás

See also

• SLO

Further reading

• service-level agreement on Wikipedia.Wikipedia