one-window

English

Adjective

one-window (not comparable)

1. (management) Describing a service operation at which all of a customer's needs may be satisfied by a single server, without waiting in a second queue.
   • 1995, Trevor Harrison with Gordon Laxer, The Trojan Horse: Alberta and the Future of Canada, page 107:

     Why could Alberta Registries not have delivered one-window shopping, better hours and better locations, and nonbureaucratic service directly, using public servants?

   • 2004, Christopher Pollitt with Geert Bouckaert, Public Management Reform: A Comparative Analysis, page 85:

     At a local microlevel 'one-stop' or 'one-window' service delivery arrangements have proved popular.

See also

• one-stop